Privacy and Confidentiality Policies

Amme Community Services prioritizes protecting your personal and confidential information. In the process of providing the requested services, we will collect, use, and share certain information you provided. In this Privacy Policy, we explain what information we collect through our website and social media, and how we use that information. The Policy also explains how we protect the security and confidentiality of your information.

Gathering information

Amme Community Services is a health insurance assistance center that complies with the Affordable Care Act.Amme Community Services es un centro de asistencia de seguros médicos que cumplen con la Ley de Cuidados de Salud a Bajo Costo (Affordable Care Act).

Through our website and social media, you voluntarily provide your personal information as a result of completing an insurance application or other request forms for our various services. This information is used only to respond to your questions and requests.

Personal Information

Personal information includes any information that can be used to identify or contact you, such as your name, address, email address, telephone number, or Social Security number. Amme Community Services does not collect personal information unless it is voluntarily provided. We may use personal information only as required or permitted by law, including to verify your identity or respond to questions or requests you may make.

Amme Community Services does not sell, share, or rent collected information to third parties in any way other than as disclosed in this statement.

Disclosure of your information

Any disclosure of information complies with our Privacy Policy. Please note that we will only disclose information as required or permitted by law.

Confidentiality of your information

We restrict access to your nonpublic personal information to those employees who need to know that information to provide the services or requests you make. We maintain physical, electronic, and procedural safeguards to comply with federal regulations that protect this information.Restringimos el acceso a la información personal de usted que no es pública a aquellos empleados que necesitan saber esa información para proporcionar los servicios o solicitudes que usted realice. Mantenemos resguardos físicos, electrónicos, y procesales para cumplir con las regulaciones federales que protegen esta información.

SMS and call protection

Our privacy policy ensures that SMS consent and phone numbers designated for sending SMS will not be sold, rented, or shared with third parties/affiliates.

SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If consent has been given to receive text messages from Amme Community Services , messages may be received related to the following:

-Appointment reminders
-Follow-up messages
-Billing inquiries

Example:
"Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 3000 SMS messages per week may be received related to [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

Opt-in to receive SMS messages from Amme Community Services can be done in the following ways:

-Verbally, during a conversation
-By submitting an online form
-By filling out a paper form

Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://www.ammecommunityservices.com/

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

Standard Messaging

Disclosures:

-Message and data rates may apply.
-Opt out at any time by texting "STOP."
-For assistance, text "HELP" or visit our "Privacy Policy" page.
-Message frequency may vary

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Updated 5/20/25